Front Office Manager

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Anchaviyo Resort
  • Post Date: April 29, 2026
  • Applications 0
  • Views 23
Job Overview

Estimated Reading Time: 2 min

Full job description

The Front Office Manager is responsible for overseeing all front office operations at , ensuring exceptional guest service, smooth check-in and check-out processes, and efficient room inventory management. The role involves managing the front office team, coordinating with housekeeping and reservations, and ensuring guests have a seamless experience throughout their stay.

Key Responsibilities

1. Front Office Operations

  • Manage daily front desk operations including check-in, check-out, reservations, and guest inquiries.
  • Ensure smooth functioning of reception, concierge, and guest relations.
  • Monitor room inventory across 120 rooms and 22 room categories.
  • Maintain high service standards and ensure guest satisfaction.

2. Guest Experience

  • Handle guest complaints, feedback, and special requests professionally.
  • Ensure VIP guests, wedding guests, and corporate groups receive personalized service.
  • Maintain a welcoming and hospitable atmosphere at the resort.

3. Team Management

  • Supervise and train front office staff including receptionists, guest relation executives, and bell desk.
  • Conduct daily briefings and ensure staff grooming and service standards.
  • Prepare duty rosters and manage shift scheduling.

4. Coordination with Other Departments

  • Work closely with Housekeeping, Sales, Reservations, and F&B teams to ensure room readiness and guest satisfaction.
  • Coordinate room allocations for group bookings, weddings, and events.

5. Revenue & Reservations Management

  • Monitor room availability and occupancy.
  • Coordinate with the sales team for group bookings and packages.
  • Ensure correct billing, cash handling, and audit compliance.

6. Reporting & Administration

  • Prepare daily reports including occupancy, arrivals, departures, and guest feedback.
  • Maintain front office records and documentation.
  • Ensure compliance with hotel policies and operational standards.

Job Type: Full-time

Pay: ₹16,877.73 – ₹46,378.35 per month

Benefits:

  • Food provided
  • Provident Fund
Job Detail
  • Job ID 179280
  • Download Job PDF Click here to download
  • Name/Company NameAnchaviyo Resort
  • Websitehttps://anchaviyo.com/
  • Salary₹16,877.73 - ₹46,378.35 a month
  • Start Date29.04.2026
  • CityPalghar, Maharashtra
  • How to apply?Applicants are required to create an account on Jobsrack before proceeding to the company website to complete their application. Interested candidates should also send their updated resume to sales@anchaviyo.com
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